These Terms and Conditions govern the relationship between you, the client, and Relentless Boxing, in respect of the purchase and booking of personal training sessions and/or your participation in group sessions and classes. Please ensure that you have read and understood these terms and conditions fully. Booking and your attendance at the booked personal training sessions/group class will be subject to these terms and conditions. You acknowledge that appointment times are reserved and that cancellations must be made at least 24 hours for personal training and 6 hours for classes prior to the appointment start time. You understand that appointments that are missed or cancelled less than 24 hours (for personal training) or 6 hours (for classes) of the session start time, will be charged as if you attended and will deducted from your block of classes or personal training sessions. You understand that appointments will begin and end promptly as scheduled. You acknowledge that any delays to the start of a scheduled appointment will not be a cause to extend the provided service beyond the remainder of the scheduled time. No refund is given in part or whole for any unused sessions or time remaining should you wish to cancel your Personal Training sessions or Classes at any time.

Late Cancellation Policy for Classes

If you need to cancel a class you must do so with a 3 hour notice or you will incur a late cancellation charge of £8 (in case you are on a 6 or 12 rounds membership, your credit will be returned and you will be charged £8 fee)

If you are on a trial membership you still must give 3 hours notice to cancel classes otherwise you may be charged £5 late cancellation fee and / or may lose your membership.

All classes must be cancelled at leat 3 hours before the start of the class.

Failed payments will be passed onto an external company for collection or taken to small claims court an additional collection fee of 30% of the outstanding balance will be charged.

Memberships can be frozen up to a maximum period of 1 month per year. We do not freeze any memberships during the holiday period in December – January, and over public holidays and the month of Ramadan.

Unused classes cannot be carried over to the following month. 

Memberships have a minimum commitment of 2 or 6 months (depending on membership type), after that it can be canceled by giving one month notice in writing at info@relentlessboxing.com

Frozen Membership period doesn’t count as part of your membership minimum terms agreement.

Relentless Boxing London is not responsible for any property or items left behind on our premises, or any items stored in our gym. Any items left behind at our gym and items which go unclaimed will be disposed of / thrown out of our premises after one month. Relentless Boxing London will not be held liable and is completely indemnified of any loss of property arising from the use of our facilities and services.

In choosing to participate in any of the activities offered by Relentless Boxing London you hereby accept full liability for the risk of partaking in the sport of boxing. You accept that by attending our classes and PT sessions you risk being injured / severely injured / death. You are under no obligation to participate in any activities including sparring, however, in choosing to do so, you understand that due to the nature of boxing as a sport involving physical contact, there is a possibility of injury or injury resulting in death. In choosing to participate in any of the activities offered by Relentless Boxing London you hereby entirely and completely indemnify Relentless Boxing London from any claims or legal action for any and all injuries and losses of property or otherwise, arising from your participation in any and all of our activities and services.

Gloves are an essential piece of equipment for boxing training (even if you're not sparring) and hand wraps are vital for protecting your hands and the gloves. If you are using our gloves, you must wear hand wraps. Unfortunately, if you arrive without the correct equipment and do not want to hire/purchase from us, you will not be able to train. You will also be charged for the class in alignment with our cancellation policy.